Shipping Policy
Orders will be shipped through Flat Bed trucking companies for lineal items, or on our own fleet of trucks. Orders not containing lineal product may be shipped via FedEx, UPS or any LTL carrier currently used by RoofCo. Shipping carrier will depend on price, order quantity, type of product, weight and destination. RoofCo products are built to order and typically ship within 3-5 business days. Custom built orders typically ship within 5-7 business days and large quantity (bulk-buy) orders typically ship within 1 – 4 weeks. We make all attempts to ship orders as soon as possible, unless the customer specifies otherwise.
- Duties and any other special requirements will be handled by the customer.
- We cannot be liable for shipping delays not within our control.
- Claims and disputes are to be handled between the customer and the carrier.