Most frequent questions and answers

Regular items typically ship within 3-5 business days. Large quantity orders typically ship within 5-10 business days and custom built or volume orders typically ship within 1-4 weeks.

Monday – Friday, 8am – 4:30pm MST, Closed Saturday, Sunday and all major holidays. Toll Free: (888) 483-7050 / Fax: (208) 459-0550 / email: [email protected]

We process all returns within 10 business days of arriving back in our warehouse.

Once your returned item has been received in our warehouse, you will receive an email confirming receipt of your package and confirming your credit. We recommend waiting at least 5 business days before you contact us in regards to your return

We’d be happy to speak with you regarding setting up an account with RoofCo. You can request a credit application by calling (888) 483-7050 or via email at [email protected], and one of our customer service reps will be in touch with you.